The cover of The Power of Moments

The Power of Moments

How can you deliberately build the defining moments people remember, using elevation, insight, pride and connection?

At a glance

Author
Chip Heath, Dan Heath

Why read it

  • You will learn the four ingredients of memorable experiences: elevation, insight, pride and connection
  • You will be able to turn an ordinary birthday party or client presentation into a more memorable peak
  • You will stop waiting for memorable moments to happen on their own and start acting as their architect

Who it is for

  • A manager designing a memorable first day for new hires
  • A parent planning a milestone birthday or graduation
  • A presenter whose talks are quickly forgotten

Contents

  1. Defining Moments
  2. Thinking in Moments
  3. Elevation
  4. Introduction to Moments of Elevation
  5. Build Peaks
  6. Break the Script
  7. Insight
  8. Introduction to Moments of Insight
  9. Trip Over the Truth
  10. Stretch for Insight
  11. Pride
  12. Introduction to Moments of Pride
  13. Recognize Others
  14. Multiply Milestones
  15. Practice Courage
  16. Connection
  17. Introduction to Moments of Connection
  18. Create Shared Meaning
  19. Deepen Ties
  20. Making Moments Matter
  21. Want More?
  22. Appendix
  23. Dealing with Moments of Trauma

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